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Throughout my career, I've been asked many questions around the subject of leadership from clients, seminars, workshop participants, one-to-one coaching programmes and countless mentoring sessions.  The index leads you to many and I hope you find them useful.

If you have a question or favourite answer to anything ‘leadership‘, please send it on to me at alan@alandawson.co.uk or fill out the form - confidentiality assured.

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C D F I L P S T W
C

Change management

Change management is vital for implementing strategic changes. Leaders must effectively manage resistance and ensure a smooth transition. Key steps include:

  1. Assessing Readiness: Understand the organisation's capacity for change.
  2. Planning Thoroughly: Develop detailed action plans.
  3. Communicating Effectively: Transparently explain the changes and their benefits.

Leaders should also provide support and resources to employees during the transition and collect feedback to address any concerns. Training programmes and continuous monitoring are critical to ensure long-term success.

Communication mastery

Clear and precise communication is fundamental for any leader. Leaders must articulate ideas and expectations effectively. This includes listening actively and providing constructive feedback.

Non-verbal communication, such as body language and eye contact, also plays a crucial role. Building rapport through empathy and understanding can foster trust within the team. Utilising various communication channels appropriately, whether in-person, via email, or through virtual meetings, can enhance the effectiveness of a leader's message.

Compelling vision

Setting a vision is crucial for a strategic leader. It involves creating a compelling and attainable vision that aligns with the organisation's goals. Leaders must communicate clearly and ensure everyone understands the vision.

A vision should be:

  1. Inspirational: Motivate and engage employees.
  2. Clear: Avoid ambiguity.
  3. Achievable: Set realistic goals.

Effective vision setting requires frequent communication, feedback mechanisms, and regular updates to keep the vision relevant. Leaders should also demonstrate commitment to the vision through their actions.

Conflict resolution

Conflict is inevitable in any team environment. Leaders need to address conflicts promptly and head-on. Effective conflict resolution involves understanding the root causes of disagreement and facilitating open, respectful dialogue.

Mediating conflicts requires impartiality and seeking win-win solutions that satisfy all parties involved. 

Developing and maintaining a non-threatening environment where team members feel comfortable voicing concerns can prevent conflicts from escalating.

Corporate governance

Corporate governance refers to the system of rules, working practices, and HR policies including job descriptions, employees' contracts of employment, health and safety and security processes by which a company is directed and controlled. It involves balancing the interests of various stakeholders, including shareholders, management, customers, suppliers, financiers, government, and the community.

Key elements include transparency, accountability, and fairness. 

Effective corporate governance ensures that companies make decisions that consider ethical implications and adhere to laws and regulations. Clear communication channels and proper oversight mechanisms are vital to prevent fraud and misconduct.

Organisations should regularly review and update governance policies to adapt to changing environments. This practice not only enhances organisational reputation but also assures stakeholders of the company's commitment to ethical practices.

These suggested listings are not exclusive and legal guidance is recommended.

D

Decision-making

Decision-making is a critical aspect of leadership. Leaders should gather relevant information, consider multiple perspectives, and anticipate potential outcomes before making decisions.

Involving team members in the decision-making process can lead to more informed choices and greater team buy-in. Leaders must also be able to make timely decisions under pressure, balancing risk and reward. The ability to evaluate and learn from past decisions is essential for continuous improvement.

Delegation and empowerment

Effective delegation is essential for maximising productivity and ensuring team members feel empowered. Leaders should delegate tasks according to each team member's strengths and skills, creating a balanced workload.

Leaders need to provide the right level of support and trust, enabling employees to make decisions. This empowerment can lead to improved job satisfaction and performance. Regular feedback and open communication are necessary to ensure tasks are being handled properly and to address any issues promptly.

Diversity, equality and inclusion (DEI)

DEI in the workplace involves recognising and valuing different backgrounds, perspectives, and abilities. This practice enhances innovation, problem-solving, and employee engagement.

Implementing inclusive hiring practices and promoting an inclusive culture are essential. Leaders must be proactive in creating equal opportunities and fostering an environment where all employees feel valued and respected.

Training programmes, employee resource groups, and open dialogues about diversity issues can support these efforts. By prioritising diversity and inclusion, companies can attract top talent, reduce turnover, and improve overall performance.

Regularly assessing diversity metrics and setting clear objectives helps ensure continuous progress in these areas.

F

Foundations of leadership

Foundational aspects of leadership encompass the essence of leadership itself, often described in various numerical frameworks. Such as 5P’s of leadership or the 7C’s of leading etc 

There’s a lot of it, setting out screeds of listed qualities or ‘foundations essential to possess’ before succeeding as a leader. Have a search on the web and get familiar with the obvious. Typical theory, it won’t change your day nor help you get stuff done but without being flippant most of it is correct.  

The point is In years I have never heard a leader being asked nor voluntarily exclaiming their ‘foundation of leadership’.

I prefer simplicity. If ever asked about such things I might say ‘awareness’ that has been a foundation of my work over four decades. It is expressed in three section

  1. Self-awareness; of my capability, and potential for improvement. 
  2. People awareness; to know their strengths and scope for development so I know the limits to what I am asking of them.
  3. Cultural awareness; to know my environment. Who holds the power and influence? What is the team threshold for the change I am planning to ask of them? Where are the cliques, the blocks, and the soft barriers to my vision?

Recognising and understanding these elements is crucial for me aspiring to lead effectively.

I

In a first or new appointment, how do leaders get to know who they can depend upon for help?

No one can do it all and no leader has the exclusivity to good ideas. 

Leaders need to be able to depend on others in their workspace. After all, one of the most important roles for a leader is to develop new leaders as they go along.

In a first or new leadership appointment, you will quickly learn who you can trust. Whilst those relationships will naturally evolve, they might not be the first people through your door.

In the discovery process, you may let it be known that you like to engage people, and solicit opinions and suggestions but ultimately in the company's interest you make the final decision in any discussion that may arise. 

As you engage with your people you will always thank them for their contribution. It is important to note when a good idea emerges from others, they are seen to get the credit. Good leaders always give credit where credit is due. There is nothing worse than a leader who attempts to own an initiative that has originated from one of their people. Never miss an opportunity to publicly give out genuine authentic praise where deserved.

L

Leaders' main role

They are setting a vision for the future, and influencing positive change. Strategic goals and objectives follow, not the other way around.

Leadership adaptability

Adaptability in leadership means being open to change and new ideas. Adaptable leaders can pivot strategies when necessary and remain resilient in the face of challenges. They foster an environment where experimentation is encouraged, and failure is viewed as a learning opportunity. This mindset enables them to lead their teams through uncertainty and shift gears smoothly as circumstances evolve.

Leadership characteristics

Effective leaders possess qualities such as integrity, accountability, empathy, and resilience. Integrity ensures trust and credibility. Accountability involves taking responsibility for actions and decisions.

Empathy allows leaders to understand and connect with their team members. Resilience helps them navigate challenges and setbacks with composure. Effective leaders are also adept at problem-solving and decision-making, showing consistency and fairness in their actions.

Leadership definitions

There are more definitions of leadership around than the people who made them. They rank between one word, say ‘influence’ and a seventy-word paragraph from a self-styled leadership guru, take your pick. In a practical sense, I like ‘Positive impact’

Leadership is not a one-person sport, it’s a team game and everyone leads when the time is right. It is a mentality that can be adopted and embedded in any group or organisation aimed at a united goal.

Leadership is the ability to guide, influence, and inspire individuals towards achieving common goals. This involves setting a vision, communicating effectively, and making strategic decisions.

Leaders must foster an environment of trust and collaboration. They balance maintaining authority with empowering team members. Leadership is both a skill and an art, requiring continuous development and self-awareness.

Leadership skills

Good leadership always has a positive impact on others. It is a mentality rather than a role and not dependent on status or rank. With the right attitude anyone can be a leader if they chose to.  It simply requires a combination of respect, excellent communication, sound decision-making and the ability to motivate and inspire others. Once mastered anyone can step up to guide, support and encourage the personal performance and contribution of another. That action is often called every day leadership, the more every day leaders there are in any organisation the better it runs. 

Leadership theories

Self-evident, leadership theories offer frameworks that explain how leaders emerge and succeed. Trait theory suggests that certain inherent qualities make a good leader. Behavioural theories focus on the actions of leaders rather than their characteristics.

Contingency theories argue that the effectiveness of leadership styles depends on the situation.  Leadership-centred, focus on motivating and inspiring followers, pushing them to exceed expectations. It’s a matter of adapting styles.

Learn about leadership

Go to your boss. Explain your ambition and growth drivers and ask to be exposed to stretch projects to learn new ideas and experiences. Don’t be hived off into the managerial space, that is not where you want to be. This is a question suited to aspiring leaders and not just seasoned leaders.

Lifelong learning

Continuous learning is essential for growth. Leaders who prioritise education stay updated with industry trends and best practices. They often engage in activities such as attending workshops, and online courses. They encourage a learning culture within their teams. This not only improves their skills but inspires their team to strive for excellence.

P

Performance management

Performance management requires clear expectations and accountability. Leaders should set SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) or equivalent for their team members. No goals, no performance.

Regular performance reviews and feedback sessions are vital. Constructive feedback helps employees understand their strengths and areas for improvement. Appreciating achievements boosts morale and motivation.

Developing a performance improvement plan for underperforming employees provides a structured approach to addressing issues. A PIP should include specific goals, resources for support, and a timeline for review.

Leaders should also identify and nurture talent within the team. Providing opportunities for professional development and career advancement helps retain skilled employees and enhances overall team performance.

S

Self-awareness and development

Self-awareness involves understanding one's strengths, weaknesses, values, and emotions. Effective leaders regularly engage in practices like reflective journaling and feedback sessions with peers. 

They recognise their triggers and how their behaviour impacts others. Developing emotional intelligence is also crucial. By being attuned to their own emotions, leaders can manage stress better and communicate more effectively.

Self-development is key to effective leadership. It encompasses self-awareness, continuous learning, change for the better and adaptability.

Starting up

Where do you go first to start learning most about leadership? First, go to your boss, and explain your ambition and plan. Ask to be exposed to stretch projects to discover new ideas and experiences. Don’t be hived off into the managerial space, that is not where you want to be. This is a question suited to aspiring leaders. Be persistent, ask to seek out seminars, search for leadership speakers on the internet and local networks, invest in your reading material and follow associations geared to leadership. Message me and I will help you plan a pathway F.O.C. Meanwhile make sure you become the best at what you do in your present role. Most everyone will tell you there are no shortcuts to leadership, but quality experience and success count.

T

Team dynamics

Team dynamics play a crucial role in how a group functions. A leader must understand individual personalities, communication styles, and conflict-resolution techniques.

Building trust is essential. Trust can be fostered through transparency and respect. It's important to encourage open communication and regularly seek feedback.

Conflict within a team can arise from differing viewpoints. Leaders should act as mediators, facilitating constructive discussions to resolve issues. Active listening and empathy help in understanding underlying concerns.

Promoting collaboration instead of competition ensures that team members work towards common goals. Rotating roles and responsibilities can help individuals appreciate each other's contributions.

Team motivation

Motivating a team involves recognising and leveraging individual strengths and fostering a sense of belonging and purpose. Leaders should set clear, achievable goals and celebrate successes, no matter how small.

Providing opportunities for professional development and growth keeps team members engaged and motivated. Encouraging a collaborative and supportive team culture, where contributions are valued and recognised, can significantly boost morale and drive performance.

Trust

In a first or new appointment, how do leaders get to know who they can depend upon for help? No one can do it all and no leader has the exclusivity to good ideas. 

Leaders need to be able to depend on others in their workspace. After all, one of the most important roles for a leader is to develop new leaders as they go along.

In a first or new leadership appointment, you will quickly learn who you can trust. Whilst those relationships will naturally evolve, they might not be the first people through your door.

In the discovery process, you may let it be known that you like to engage people and solicit opinions. Ultimately in the company's interest, you make the final decision in any discussion that may arise. 

As you engage with your people you will always thank them for their contribution. It is important to note when a good idea emerges from others, they are seen to get the credit. Good leaders always give credit where credit is due. There is nothing worse than a leader who attempts to own an initiative that has originated from one of their people. Never miss an opportunity to publicly give out genuine authentic praise where deserved.

W

What are focused forums for leaders?

Leaders are not born. They research their role over years of personal endeavour, close observation, curiosity and limitless lifelong learning.

If they are fortunate, they might have experienced a rare opportunity to work alongside a senior experienced boss who loves to coach potential leaders of the future. Believe me, these bosses are a true fortune to their organisations. 

Some student leaders have even been close to more than one top operator across different jobs. Outstanding career planning.

Business schools can help up to a point, with a plethora of residential and online leadership courses, albeit in exchange for a hefty fee. However, it is the hands-on reality of a deputy role or similar, that truly shapes a future leader. Business school certificates fade, but experience endures. 

There are no shoo-in leadership personality types. The concept is nonsense. Look at respected leaders from every corner, they are all different types. However, the consistent behavioural key seems to be an insatiable appetite for lifelong learning, endless curiosity, active listening skills and fast learning.    

Leadership is multi-faceted and involves guiding others towards achieving common goals. To help potential leaders refine their abilities, this blog post presents a range of leadership questions extracted from Alan Dawson seminars, and coaching engagements with answers. Each question targets a specific aspect of leadership, providing clear and concise responses.

Whether a seasoned executive or an aspiring manager, these questions are chosen to stimulate reflection and improvement. 

Every month we publish current topics from visitors to add to a growing monthly resource, building insights and practical solutions supporting leadership effectiveness.

Through practical examples and straightforward advice, this guide aims to cover the essentials that every leader needs to know. By addressing common challenges and providing actionable answers, it offers a valuable toolkit for anyone looking to develop and refine their leadership skills.

Please Ask Alan your question below at alan@alandawson.co.uk

What skills do I need to become a leader?

Effective leadership requires a combination of excellent communication, sound decision-making, adept conflict resolution, and the ability to motivate a team. Mastering these key skills ensures leaders can guide their teams toward success and navigate challenges with confidence.

When leaders shine?

Leaders earn their corn when a crisis occurs. When it does (and it will) all heads turn to the leader. That ‘leader’ may not have formal status. 

Many an ‘everyday leader’ without a portfolio has emerged from the ranks to effectively step up to crisis.

The art of safe navigation through a crisis is often found in the most unlikely of places. Sometimes described as ‘leadership density’ is where the business principles and leadership experience have been shared and absorbed so well through a team or workforce that even when the traditional leader is absent the company will operate seamlessly whatever happens.

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